Terms of Service

Last Updated: June 2026

OVERVIEW

This website is operated by Astraluniverso, located in Italy. Throughout the site, the terms “we”, “us” and “our” refer to Astraluniverso.

Astraluniverso provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the site, including visitors, customers, and contributors of content.

If you do not agree to all terms, you may not access the website or use any services.

COMPANY INFORMATION (LEGAL NOTICE)

Astraluniverso
Address: Via Max Sparer 36, 39057 Appiano (BZ), Italy
Email: sofiaschullian95@gmail.com
VAT / P.IVA: 03349150213

ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are of legal age in your country of residence, or that you have given consent for any minor dependents to use this site.

You agree not to use our products or services for any unlawful or unauthorized purpose and not to violate any applicable laws (including but not limited to EU and Italian law).

You must not transmit any viruses, malware, or any destructive code.

Any violation of these Terms may result in immediate termination of Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You understand that your content (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service without express written permission from Astraluniverso.

Headings used in this agreement are included for convenience only.

ACCURACY OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.

We may update or modify content at any time without obligation to update outdated information.

PRICES, PRODUCTS & AVAILABILITY

All prices are subject to change without notice.

We reserve the right to modify or discontinue products at any time without liability.

Some products may be available exclusively online and may be limited in quantity.

We do our best to display product colors and images accurately, but cannot guarantee exact display accuracy on all devices.

ORDERS & BILLING INFORMATION

We reserve the right to refuse or cancel any order at our sole discretion.

We may limit or cancel quantities purchased per person, household, or order.

You agree to provide accurate, complete, and up-to-date purchase and account information for all transactions.

We may contact you if your order is modified or cancelled.

SHIPPING & DELIVERY (GENERAL)

Delivery times provided on the website are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs, or external circumstances beyond our control.

RETURNS & REFUNDS

Returns and refunds are governed by our Return Policy. Please review it before making a purchase.

THIRD-PARTY SERVICES

We may provide access to third-party tools or services that we do not monitor or control.

Such tools are provided “as is” and “as available” without warranties or endorsements.

We are not responsible for any third-party websites or services.

USER CONTENT

If you submit comments, ideas, or suggestions, you agree that we may use them without restriction.

We are not obligated to:

  • keep comments confidential
  • pay compensation
  • respond to comments

You are responsible for ensuring your content does not violate any third-party rights or laws.

PERSONAL DATA

Your submission of personal data is governed by our Privacy Policy, in compliance with the EU General Data Protection Regulation (GDPR).

PROHIBITED USES

You are prohibited from using the site or its content:

  • for unlawful purposes
  • to violate laws or regulations
  • to infringe intellectual property rights
  • to upload malware or harmful code
  • to collect personal data of others
  • to spam, phish, scrape, or crawl the site
  • to interfere with security features

We reserve the right to terminate access for violations.

DISCLAIMER OF WARRANTIES

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

All products and services are provided on an “as is” and “as available” basis.

LIMITATION OF LIABILITY

To the maximum extent permitted by EU law, Astraluniverso shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

This includes loss of profits, data, or other intangible losses.

INDEMNIFICATION

You agree to indemnify and hold harmless Astraluniverso, its owner, affiliates, and partners from any claims arising from your breach of these Terms or violation of any law or third-party rights.

SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

TERMINATION

These Terms remain effective unless terminated by either party.

We may terminate or suspend access immediately if you breach any provision of these Terms.

ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Astraluniverso regarding use of the Service and supersede any prior agreements.

GOVERNING LAW

These Terms are governed by and interpreted in accordance with the laws of Italy and applicable European Union law.

Any disputes shall be subject to the competent courts of Italy, unless mandatory consumer protection laws provide otherwise.

CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the updated Terms.

CONTACT

For any questions regarding these Terms, you may contact us at:

📩 sofiaschullian95@gmail.com